Purple Koi Enterprises LLC (dba Purple Koi Tees) is committed to respecting the privacy rights of our customers and all visitors to our site. By visiting and/or working with us, you implicitly agree to the terms and conditions of the following policies.
Purple Koi Tees collects the e-mail addresses of customers and visitors who post messages to our bulletin board, who communicate with us via e-mail, and who make postings to our chat areas. If you supply us your telephone number(s) or e-mail address(es), you will only receive communication from us regarding orders you have placed or other information directly related to Purple Koi Tees. We do not share, rent or sell the information you provide to us with any other organizations. We do not partner with or have special relationships with any advertising companies.
Intellectual Property and Indemnity:
Purple Koi Tees offers custom embroidered, DTG and screen printed apparel based on artwork (marks, logos, words, symbols, designs or art) provided by our customers. Customers guarantee they have legal rights to use their submitted artwork. Customers assume responsibility for the design and the sole responsibility of Purple Koi Tees is to manufacture the product according to the design and specifications approved by the buyer. Customers agree to indemnify and hold Purple Koi Tees and its agents, officers, representatives and employees harmless for all damages as well as attorney’s fees spent with regard to any and all legal actions which result from the production of any artwork submitted by said buyer, including from and against any and all claims, demands, suits or causes of action for infringement of patent, copyright, and trademark.
Pursuant to Title 17 of the United States Code, Section 512, we have implemented procedures for receiving written notification of claimed copyright infringement and for processing such claims in accordance with such law. If you believe your copyright, trademark, or other intellectual property right is being infringed by a customer of Purple Koi Tees, please provide written notice of claims of infringement:Purple Koi Tees
652 Elmwood Avenue
Webster Groves Missouri 63119
This Agreement shall be governed by the laws of the state of Missouri and, where applicable by federal law.
Purple Koi Tees will not print or reproduce speech or images it deems to be libelous, defamatory, vulgar or incendiary. Purple Koi Tees will not reproduce speech or images deemed profane or obscene (according to standards established by the FCC). Purple Koi Tees will not print or reproduce speech or images that are derogatory or defamatory to any gender, age, race, religion, disability, national origin, group, or institution. Purple Koi Tees believes in your right to personal expression, but we reserve the right to refuse any order – for any reason.
Purple Koi Tees reserves the right to display on our website any logo or design that we digitize as an example of the quality of our work.
Purple Koi Tees believes that all people deserve clean, safe, and dignified working conditions. As such we have joined the Fair Labor Association. We verify with our suppliers that the merchandise and apparel they procure for Purple Koi Tees to embellish has been created in factories that are certified sweat shop free.
Purple Koi Tees also provides our customers American made and Organic apparel options. We encourage our customers to consider these options to provide the greatest economic and environmental benefits.
All Missouri buyers will be charged 8.613% sales tax unless buyer is a retail business purchasing for resale and have a sales tax exemption certificate (form R-1042) on file prior to order. Exemption certificates can be submitted via email or mail. It is the buyer’s sole responsibility to provide Purple Koi Tees with this form prior to ordering.
Purple Koi Tees goes to great lengths to ensure that all orders are filled accurately, on time and are of the highest quality. Accordingly, we will accept returns and will refund payment if and when customers are disappointed by Purple Koi Tee’s merchandise for one of the following reasons: (a) the blank items themselves are materially flawed; (b) the quality of the decorating (i.e., the printing or embroidery) is below a reasonable range of expectations; or (c) the design of the final product is materially different from the final design submitted by the customer.
Returns will only be accepted within 24 hours of receipt of merchandise for clean, unworn products. All sales are final after 24 hours and/or after garments have been worn or washed.